ADVICE
We aim to respond to your queries within 48 hours wherever possible however occasionally we may need extra time to provide you with the best response.
No advice will be offered until payment has been received.
We can only advise on what information we are given. Questions need to be very clear and concise to enable a clear answer.
If the question is not clear enough OR asks more than one question an additional charge may be required to clarify the problem and provide a solution.
DATA PROTECTION
Any personal information provided by you may be held by equestriancoaches.com. It will not be given/sold in any way provided to a third party.
COMPLAINTS PROCEDURE
Any complaint you have regarding Equestriancoaches.com should be addressed to enquiries@equestriancoaches.com
Equestriancoaches.com will always acknowledge receipt of Your complaint within five working days and do their best to resolve the problem within four weeks.
APPLICABLE LAW
Unless we agree otherwise, all aspects of equestriancoaches.com are subject to English Law and the decision of English Courts.
